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Canon GL-2 And Final Cut Pro 5 Something Is Not Right

July 31st, 2007 · 4 Comments

This is the second email I’ve gotten from my ilk. I wish I could help out with my experience, but I do not own a GL-2 so I can not help out. So I’ll ask my readers to bail me out once again and help Jeff out with his question.

I hate to bug you with this question, but you are my last resort. Both Apple and Canon say it’s not their fault. I recently purchased a Canon GL-2 and Final Cut Pro 5.x.x.x as well as iMovie can’t see the camera. I”ve been all over the Web, changed settings to NSTC Basic, and even trashed preferences. No dice. It sees every other Firewire hardware I throw at it, but my new toy.

I think Apple and Canon are mistaken. Anytime a product does not work it needs to be their problem or people will start moving away from those products. They need to talk to one another and ask…

    Apple: “Yo! Canon why the hell are your GL-2’s not showing up on FCP 5?”

    Canon: “We helped start the digital video revolution and gave you many new customers.”

    Apple: “Thanks for the new customers, now they are pissed at us because no one can connect to our machines.”

    Canon: “Hey we both need each other as long as we deny customer service for this problem we should be OK. You cool with that? I’m cool with it.”

    Apple: “Sure, you go first.”

    Canon: “Bet, we always do.”

    Me: “I hate your XL-H1. Why would anyone want to purchase an expensive camera like this with no LCD screen?”

    Jeff: “I figured out the problem”

    Me: “How dare you, figure this out when I was having so much fun blaming Apple and Canon. Here is what Jeff found out if you are having a similar problem.”


Open your main HDD
Select Library
Delete anything that has numbers after QUICKTIME, no numbers, don’t delete

Empty Trash

Download and reinstall quicktime


All should be hunky-dory.

Thanks Jeff and I hope this will help others in similar situations.

Tags: Apple · Creative · Final Cut Pro · Tips

4 responses so far ↓

  • 1 John // Sep 23, 2008 at 6:23 pm


    I have the same problem with Final Cut Pro 4.5 and no Quicktime with numbers after them. Can anybody help?
    I’ve been trouble shooting all day and know that it’s the camera, the firewire etc. have all been checked out.

    The computer will freeze on the opening or closing of programs, external hard drives and functions until I shut of the camera and instantly that problem is solved…

    Other cameras will connect to log and capture but I am left with the bulk of my footage shot on my GL2 and it won’t connect…

  • 2 mcjake // Sep 27, 2008 at 12:55 am

    Hopefully someone got an answer to this. I know it was over a year ago. But anyone with this problem should make sure that they don’t have any other firewire devices plugged into their computer. Something about the Canons, they just don’t like it when something else is being used by the firewire card.

    Good luck to everyone!

  • 3 mcjake // Sep 27, 2008 at 12:56 am

    Oh, if you are using a Mac Pro, make sure you plug it the camera via the firewire port on the back of the computer. That is the primary and makes a difference for some reason that no one can explain.

  • 4 Nico // Nov 30, 2009 at 8:10 pm

    No idea what this solution involving “delete numbers after quicktime” really means. I went into the hard drive, went to libary, and I see a list of stuff, one of which includes Quicktime. When I click into Quicktime, there’s just one thing there, and no numbers. I am confused about these instructions.

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